About the Virgin Broadband PCguard Anti-Virus Service

An apple a day

You may know the old proverb, "An apple a day keeps the doctor away." When it comes to your computer, the same principle applies. To keep your operating system healthy and free from infection, constant security updates are required. Our job is to provide that maintenance so you don't have to. An anti-virus program that is automatically updated ensures that you are protected against the latest threats. This is very important as new viruses can reach across the Internet in a matter of hours!

Using anti-virus software

Anti-virus software can detect, disinfect and remove viruses that are found on your computer. It can even prevent viruses from being installed.

If you do not have anti-virus software, or if your software is out of date, we can provide you with industry-leading security services that will ensure you are always protected against the latest viruses and threats. Contact us for more details about this service.

Why use Virgin Broadband PCguard Anti-Virus?

The Virgin Broadband PCguard Anti-Virus service gives you multi-layer protection from hundreds of thousands of known viruses, worms and Trojan horses. When real-time Anti-Virus is enabled, the Virgin Broadband PCguard Anti-Virus service runs transparently in the background to continuously protect your computer.

Whenever a file is accessed, for example you open a file, the Virgin Broadband PCguard Anti-Virus service inspects the file for viruses. If a virus is found, the Virgin Broadband PCguard Anti-Virus service will stop the virus before it can infect other files on your computer. By default, the Virgin Broadband PCguard Anti-Virus service disinfects infected files by removing the virus but leaving the host file intact. However, if the virus cannot be removed cleanly, the file hosting the virus is deleted.

Other features of the Virgin Broadband PCguard Anti-Virus service

  • Memory check at startup
    When the Virgin Broadband PCguard Anti-Virus service starts up, it checks your computer's memory for active viruses. Any virus programs found are terminated.
  • In-depth computer scans
    Scanning your hard drives regularly helps ensure that your computer is virus-free.
  • Scheduled scans
    Scheduling regular hard drive scans helps ensure that your computer is virus-free.
  • Frequent virus definition updates
    The Virgin Broadband PCguard Anti-Virus service is regularly updated with the latest virus definitions, providing up-to-date protection.
  • Heuristics
    The Virgin Broadband PCguard Anti-Virus service also uses heuristics technology to detect viruses. Heuristics technology works like a virtual virology lab, identifying and preventing next generation viruses from infiltrating your computer.
  • Scanning of incoming emails and attachments
    The Virgin Broadband PCguard Anti-Virus service scans incoming POP3 emails and attachments. If a virus is found, the text of the message is replaced by information about the virus and all the attachments are deleted.
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